Returns & Exchanges

At Frido, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from your email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand over your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.